Privacy Policy

Welcome to Donn Store! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, donnstore.com, where we sell digital crochet patterns and resources.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address (for order processing).
Account Details: If you create an account, we collect login credentials and order history.
Payment Information: We process payments through third-party services (OnePay), and we do not store your credit card information.
Technical Data: IP address, browser type, device type, pages visited, and other usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Deliver purchased digital products to your email or account.
Provide customer support and respond to inquiries.
Improve our website and user experience.
Send you updates about your orders, account activity, or promotional offers (only if you opt in).

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share information with trusted third parties that help us operate the website and deliver services, such as:

Payment processors (OnePay)
Email marketing platforms.
Website hosting and analytics providers

These providers are bound by data protection agreements to keep your information secure.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your login or cart preferences
Analyze traffic and site performance
Customize content and improve services

You can control or disable cookies through your browser settings at any time.

5. Data Security

We take reasonable steps to protect your information using security measures like SSL encryption, secure payment gateways, and password-protected accounts.